Incentric's Team

If you’ve followed our philosophy on Customer Experience, you know we’re very selective about the people we work with — including our leaders. The Incentric management team is made up of experienced professionals and industry practitioners, bringing valuable expertise to a young and dynamic company. They nurture a culture of empathy and growth, working tirelessly to help our team scale, deliver, and succeed.

Arisdiansah

Founder & CEO Incentric

CX Consultant

Arisdiansah, as an experienced entrepreneur and business coach, Arisdiansah brings a comprehensive business perspective to every Customer Experience strategy he designs. His experience in building and developing various businesses provides practical insights into the real challenges faced by business people in creating differentiation through customer experience.

His specializations include business strategy, customer psychology, and
digital transformation. Arisdiansah is known for his creative yet measurable approach to designing CX strategies that not only enhance customer satisfaction but also directly impact revenue growth. His famous philosophy: “To create excellent customer experience we have to combine creativity and kindness” guides every solution he offers.